Equal Opportunity Tasmania

Contact Officers play a critical role in supporting people who raise concerns about workplace behaviour, including discrimination, harassment, bullying and related issues. Early, informed responses help prevent escalation, reduce organisational risk and support safer, more inclusive workplaces. This full-day, interactive course builds confidence and clarity in the Contact Officer role and covers:

• The role and responsibilities of Contact Officers within organisational policies and procedures
• Core principles underpinning the Contact Officer role
• Identifying prohibited conduct and recognising early warning signs
• Appropriate responses and referral pathways
• Where to seek internal and external support
• An overview of the Anti-Discrimination Act 1998 (Tas) and other relevant legislation

The course uses current case studies and practical scenarios to support real-world application.

Time:9.30am – 4.30pm

Fee: $875 per person

It is recommended that Contact Officers refresh their training every two years to maintain capability, confidence and currency with legislative and procedural changes. This half-day refresher course is designed for participants who have previously completed Contact Officer Training and already have a working knowledge of the Anti-Discrimination Act 1998 (Tas). The course provides an opportunity to revisit key concepts, discuss emerging issues and share practical strategies with others in similar roles. Topics include:

• The ongoing role of the Contact Officer in line with organisational policies
• Promoting the Contact Officer role within your workplace
• Management support and escalation pathways
• How stereotypes and assumptions contribute to discrimination
• Updates and key considerations under the Anti-Discrimination Act 1998 (Tas)

Time: 9.30am – 12pm

Fee:$420 per person

Where does appropriate workplace behaviour end, and prohibited conduct begin?

This practical course supports staff at all levels to understand workplace expectations and responsibilities within the Tasmanian context.

You will join the Office of the Anti-Discrimination Commissioner to explore the Anti-Discrimination Act 1998 (Tas) and strengthen your toolkit for building respectful and inclusive workplaces.

By the end of this course, you will be able to:

• Identify personal and organisational behaviours that fall “below-the-line”
• Proactively prevent behavioural issues in your workplace, including constructive steps to take when the line is crossed
• Define discrimination and explain how it can appear in different workplace contexts, and
• Explain the role and functions of the Office of the Anti-Discrimination Commissioner, as well as the purpose of the Anti-Discrimination Act 1998 (Tas).

9.30am  to 12pm

$420

These complimentary networking sessions provide Contact Officers with an opportunity to connect with others across different organisations, share experiences and exchange practical insights. The one-hour session also includes updates on any amendments to the Anti-Discrimination Act 1998 (Tas) and relevant procedural developments. Eligibility: Open to anyone trained as a Contact Officer by the Office of the Anti-Discrimination Commissioner (or former Equal Opportunity Tasmania) Participants may submit questions or topics for discussion prior to the session.

Time: 2pm to 3pm

Contact Officers play a critical role in supporting people who raise concerns about workplace behaviour, including discrimination, harassment, bullying and related issues. Early, informed responses help prevent escalation, reduce organisational risk and support safer, more inclusive workplaces. This full-day, practical course builds confidence and clarity in the Contact Officer role and covers:

• The role and responsibilities of Contact Officers within organisational policies and procedures
• Core principles underpinning the Contact Officer role
• Identifying prohibited conduct and recognising early warning signs
• Appropriate responses and referral pathways
• Where to seek internal and external support
• An overview of the Anti-Discrimination Act 1998 (Tas) and other relevant legislation

The course uses current case studies and practical scenarios to support real-world application.

Time: 9.30am – 4.30pm

Fee: $875

It is recommended that Contact Officers refresh their training every two years to maintain capability, confidence and currency with legislative and procedural changes. This half-day refresher course is designed for participants who have previously completed Contact Officer Training and already have a working knowledge of the Anti-Discrimination Act 1998 (Tas). The course provides an opportunity to revisit key concepts, discuss emerging issues and share practical strategies with others in similar roles. Topics include:

• The ongoing role of the Contact Officer in line with organisational policies
• Promoting the Contact Officer role within your workplace
• Management support and escalation pathways
• How stereotypes and assumptions contribute to discrimination
• Updates and key considerations under the Anti-Discrimination Act 1998 (Tas)

Time: 9.30am  to 12.30pm

Fee: $420 per person

Many people are unsure where appropriate workplace behaviour ends and prohibited conduct begins. This practical, interactive course supports staff at all levels to better understand expectations and responsibilities. Recommended for all employees, the course explores:

• An overview of the Anti-Discrimination Act 1998 (Tas)
• What discrimination is and how it can occur
• Respectful workplace behaviour
• The role of the Office of the Anti-Discrimination Commissioner
• Personal and organisational “below-the-line” behaviour
• How to proactively prevent issues
• What to do when the line is crossed

Time: 9.30am – 12pm

Fee: $420 per person

Understanding discrimination law is essential for creating respectful, safe and inclusive workplace cultures across Tasmanian businesses and organisations.

This 45 minute session provides an overview of the Anti-Discrimination Act 1998 (Tas), from protected attributes and rights and responsibilities to prohibited conduct.

No matter your role, everyone can contribute to a more inclusive Tasmania.

Time: 1pm  to 1.45pm

Fee: $55