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Conciliation conferences

What is a Conciliation conference?
Benefits of settling a complaint by Conciliation
What happens at a Conciliation conference?
Rules applied at Conciliation conference
What is the role of the Conciliator?
Where is a Conciliation conference held?
Attendance - Is it compulsory?
Who attends a Conciliation conference?
Can I be represented by a lawyer or advocate, or bring a friend for support?
Is it confidential?
What is a settlement proposal?
What is a settlement agreement?
Are there any costs involved?
What happens if unresolved?

  

What is a Conciliation conference?

A private and confidential meeting between the parties (complainant and respondent) which:

  • provides an opportunity for parties to speak frankly and openly;
  • allows the parties to explore ways of resolving the issues in dispute;
  • provides an opportunity for parties to have some ‘control’ of the process and a possible resolution;
  • the conciliation conference is not a venue for arguing the case or making legal submissions.
Benefits of settling a complaint by Conciliation

Conciliation provides the complainant and respondent with the opportunity to resolve a complaint while retaining control of the process and outcome.  Conciliation provides an opportunity to:

  • Reach a mutual agreement in a non-legal setting
  • Settle a complaint confidentially and cost-effectively
  • Bring the dispute to an end, fully and finally
What happens at a Conciliation Conference?
  • Both parties are provided with an equal opportunity to discuss and/or respond to the issues raised in the complaint.
  • Conciliation provides an opportunity to make amends with the other person/s involved.
  • Parties do not present their 'case' as if in a court or tribunal hearing - it isn't.
  • Parties will not be ordered to agree to anything - it is up to the parties to decide if they can agree on a settled outcome.
  • It is for the parties to decide if they can agree on a settlement.
Rules applied at Conciliation conference

Fairness—each party has equal time and opportunity to put their side of the story

Courtesy—participants must treat one another with respect and dignity

Constructiveness—parties are expected to be constructive and not obstructive

Confidentiality—what is said is not for discussion outside the conciliation conference


What is the role of the Conciliator?
  • to facilitate the conciliation conference
  • to explain the purpose and process of conciliation to the parties
  • to assist the parties in their attempt to resolve the complaint
  • to be impartial—and ensure that the parties are accorded fairness throughout the process
    to make sure each party has equal time to explain their position
  • not to give legal advice
Where is a Conciliation conference held?

Generally the conciliation is conducted in the Conference Room at the Office of the Anti-Discrimination Commissioner (OADC) in Hobart. However, if the parties live in another location outside of Hobart, the conciliation may be held in Launceston or Devonport, for example.  In certain circumstances a telephone conference may be arranged.

Attendance - Is it compulsory?
  • The Commissioner has the power to order parties to attend a conciliation conference.
  • A party to a complaint, without reasonable excuse, must not fail to comply with a direction to take part in a conciliation conference at a specified time and place.
  • Penalty: Fine not exceeding 10 penalty units ($1,000).
Who attends a Conciliation conference?
  • Complainant (the person who lodged the complaint)
  • Respondent (the person or organisation against whom the complaint was made)
  • Representatives (legal or advocate)
  • Support person
Can I be represented by a lawyer or advocate, or bring a friend for support?
  • A person may be represented or accompanied by another person at conciliation conference only with the permission of the Commissioner
  • A person may use an interpreter at a conciliation conference
  • A company, business or department must have someone with authority to be their representative, and this person comes ‘as of right’ without permission needed
Is it confidential?

A conciliation conference is held in private. Anything said, written or done in the conciliation conference is confidential and not to be taken into account in any subsequent proceeding held in relation to a complaint. It is important that the parties feel comfortable to discuss issues, or put forward settlement proposals, in a confidential environment.

What is a settlement proposal?

Complainants are asked to prepare a settlement proposal to the Office of the Anti-Discrimination Commissioner at least 14 days prior to the conference.

Upon receipt of the settlement proposal, a copy of the same shall be forwarded to the respondent/s for consideration.

Both parties should think carefully and creatively about what they think is a fair and reasonable outcome.

A settlement proposal is generally guided by the circumstances surrounding the complaint.  For example if the complaint was work-related the complainant may wish to seek a written apology or reference from his/her employer or an agreement that the employer undertake anti-discrimination training for managers/supervisors and staff.  Please refer to Conciliated Outcomes page for examples of successful conciliations and settlements.

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What is a settlement agreement?

If the parties reach an agreement in a conciliation conference the terms of the agreement are formally recorded.

Each party signs the agreement.

The OADC provides a signed copy to each party.

The OADC retains the original agreement.

An agreement is enforceable as if it were an order made by the Tribunal.

If someone doesn’t abide by the agreement, the agreement can be registered in the Supreme Court and enforced as if it is an order of the Supreme Court.

Are there any costs involved?

A Conciliation Conferences is a free service provided by the Office of the Anti-Discrimination Commissioner, however all parties must pay their own travel and meal costs, etc and any legal costs if they are represented.

What happens if unresolved?

If the Conciliation conference does not resolve the issues the complaint is referred to the Anti-Discrimination Tribunal for Inquiry.

For further information about being Represented or Accompanied at a Conciliation Conference go to the Representation page.

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